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NextOffice 2010

Q: Where can I download the updated patches for NextOffice?
  A:

Select menu "Help" ->"Download" -> "Patch ..."

     
Q: NextOffice reported error and closed down. What should I do?
  A:

If this happens, press "Alt+Ctrl+Delete" (For Windows 2000/XP, you need to select also the Task Manager), then select to kill "soffice.exe" task¡CWhen NextOffice is restarted, it will try to repair corrupted files.

     
Q: How can I check my NextOffice version?
  A:

Select menu "Help" -->"About NextOffice ...", you will see the version number in the popped up dialog box.

     
Q: Can I open my Word, Excel, PowerPoint email attachments by NextOffice?
  A:

Yes. You have to setup the file extension association first. Select "Start" -->"NextOffice 9" -->"NextSettings" -->"File Extension Association". In the checkboxes, check "<.doc> files default open by NextOffice", "<.xls> files default open by NextOffice" and "<.ppt> files default open by NextOffice".

     
Q: I have a MS Office document created years ago, why can't I open it with NextOffice?
  A:

Please double check if your document is in MS Office 97/2000/XP format because NextOffice only supports MS Office 97/2000/XP format.

     
Q: I have already installed NextOffice on my Windows XP, but why when I use another account to logon on, I cannot find NextOffice?
  A:

This is because if you install NextOffice on Windows XP or Windows 2000, NextOffice will only be available to that account. If you would like to use NextOffice by another account, logon your system with that account, go to the NextOffice installation directory (by default it is \program files\NextOffice9.x", double click "NextOffice Setup", select the "Repair" option. Remember that user has to have System Administrator or Power User privilege.

     
Q: Does NextOffice support Hong Kong Supplementary Character Set (HKSCS)?
  A:

Support.

     
Q: Does NextOffice support Chinese Big-5, ISO10646 and GB2312 encoding?
  A:

NextOffice's native encoding is ISO10646 (Unicode). Other encodings, such as Big5 or GB2312 will be converted to Unicode first before processing. If necessary, your documents can also be exported to Big5 or GB2312 encodings.

     
Q: Does NextOffice support PRC GB18030 encoding?
  A:

NextOffice supporting GB18030 encoding but you have to download GB18030 extensions from Microsoft web sitre and then install it first.

     

General

Q: Is Java Runtime mandatory in NextOffice?
  A:

Yes. NextOffice has some functions that require Java runtime. The distribution CD of NextOffice contains the Java runtime. If you have already installed a right version of Java runtime, the installer will skip this step or else it will prompt you to install Java runtime.

     
Q: What versions of MS Office are supported by NextOffice?
  A:

NextOffice 2010 supports MS Office 97, 2000 and XP format. It can open MS Office 2007/2010 XML format

     
Q: Why can't I use Kingsoft's Powerword's auto-translation with NextOffice 9?
  A:

Powerword does not support NextOffice in the current version. We expect there will be an update in the future that will solve this problem.

     
Q: How to setup the page orientation and page margins?
  A:

Select menu "Format" -->"Page" -->"Page Style". Diagram

     
Q: After I open a MS Office document for editing, when I save it, a warning message "This document contains some formats which cannot be saved in Microsoft Excel 97/2000/XP format, do you want to save in in NextOffice 9 Spreadsheet format". What does it mean?
  A:

NextOffice, by default, saves document in XML file format. If you try to save a document which is imported into NextOffice, NextOffice will prompt you to convert and save this document to XML format. If you really want to save the document in its original format, just select "No". If you find this dialog annoying, you can select to disable it by selecting menu "Tool" -->"Option" -->"Load/Save" -->"General". In "Always Save As" list box, select MS document foramt. Diagram

     
Q: I have accidentally open the gallery, how can I close it?
  A:

NextOffice has a special feature: function key behaves as turn on/off key. What you need is to select the "Gallery" menu again to close the gallery. Diagram

     
Q: Why can't I see the saved XML format?
  A:

The documents of NextOffice are in XML format but are compresed to save storage. To view the uncompressed content, you have to use compression tool, such as WinZip to unzip the documents.

     
Q: Can I E-mail my document directly in NextOffice?
  A:

Yes. You must has a valid E-mail account setup (such as Outlook Express), then select menu "File" -->"Send" -->"Document as E-mail".

     
Q: Does NextOffice 9 provide preview function?
  A:

Yes. Select menu "File" -->"Page Preview".

     
Q: My printer driver has some special settings, how can I change them in NextOffice?
  A:

Select menu "File" -->"Print". In the printer settting dialog, seletct "Properties" and change the settings.

     
Q: How to activate auto spell check function?
  A:

Select menu "Tools" -->"Spell Check" -->"AutoSpellCheck".

     
Q: How to select different spell checker?
  A:

Select menu "Tools" -->"Language Setting" -->"Languages " -->"Default languages for documents". In the "Western" list box, select different spell checker.

     
Q: How can I ignore some specially defined words during spell checking?
  A:

Select menu "Tool" -->"Language Settings" -->"Language" -->"Writing Aids" -->"User Defined Dictionaries" -->"IgnoreALLList". Then select "Edit", you can add the words that you would like to ignore.

     
Q: What is "Auto Pilot"?
  A:

"Auto Pilot" is very similar to MS Office "Wizards". It can help you to step by step complete a document layout. Select menu "File" -->"Auto Pilot" to activate it and select your preferred setting.

     
Q: Other than Auto Spell Checker, what other tools are provided by NextOffice?
  A:

NextOffice has "Auto Correct", "Auto Format" and "Auto Pilot".

     
Q: What is "Auto Correct"?
  A:

"Auto Correct" can help you to correct typo error automatically. Select menu "Tool" -->"AutoCorrect/AutoFormat". To define a new word for auto-correction, key in the word that you would like to replace in the "replace" field and the replaced word in the "with" field.

     
Q: What is "Auto Format"?
  A:

"Auto Format" can help you to automate commonly used formats. For example, hypertext link, auto-corrected sentence, etc. Select "Tool" -->"AutoCorrect/AutoFormat" to define your own format.

     
Q: If my word searching finds a lot of matching, how can I define more specific searching criteria?
  A:

Select menu "Edit" -->"Find & Replace". In the "Find & Replace" dialog, you can specify more specific searching criteria, such as "Match case".

     

Writer

Q: How to perform translation between Chinese Traditional and Chinese Simplified?
  A:

First, select the text that you would like to translate, then press <Ctrl> key to perform multiple selections. Finally, press the <Big5 To GB> or <GB To Big5> to perform the conversion.Diagram

     
Q: How to do Chinese vertical writing?
  A:

Select "Format" -->"Page" -->"Page". In the "Page" folder, in the "Text Direction" list box, select "right to left (vertical)". Diagram

     
Q: How can I draw in text document?
  A:

You can find a "Show Draw" button in the function bar on the left hand side. When you press the button, a menu of draw objects will be popped up, select the object you want. Diagram

     
Q: I want to change text alignment in text document. How to do it easily?
  A:

You can enable the function "Direct cursor". It can be done by pressing the icon "Direct Cursor On/Off" on the left menu bar.Diagram

     
Q: When I cut-&-paste some text from a web page on my Internet Explorer, there is always a pair of yellow markers enclosing the text, how can I avoid this?
  A:

The yellow markers indicates the text is in HTML format. The markers only appears on screen but not printed output. If you do not want HTML format during cut-&-paste, you can select menu "Edit" -->"Paste Special" and select "Unformatted Text".Diagram

     
Q: How can I delete the whole table in a text document?
  A:

First position your mouse cursor in the table, use the mouse to select the whole table and press the right button to bring up a menu. Then select "Row" -->"Delete". Diagram

     
Q: How to open vertical ruler in Writer document?
  A:

Select menu "Tools" -->"Option" -->"Text Document" -->"View". Check the "Vectical Ruler" check box.Diagram

     

Calc

Q: After I installed the English version, the Chinese characters in my spreadsheet are overlapped. Why ?
  A:

You language setting may not be CJK enabled. Select menu "Tool" -->"Option" -->"Language Setting" -->"Language". In the "Asian languages support" check box, check it to enable "Asian Languages Support, then in the "Asian" list box under "Default languages for documents" section, select "China (Traditional)". Diagram

     
Q: I have selected some cells and the choses the summation function, but an error happens, what happen?
  A:

The right ways to use formulae is to first enter your formula and then select the data. For example, when doing a summation, you should first select summation key and then select the cells, finally press "enter". Diagram

     
Q: How can I print all the multiple worksheets in a spreadsheet all at once?
  A:

NextOffice is set to print only the current worksheet. If you would like to print all the worksheets, select menu "File" -->"Print". In the "Print" dialog, select "Options". In the "Option" dialog box, uncheck the "Print only selected sheets" check box. Diagram

     
Q: How can I setup print range selection?
  A:

First select the range that you would like to print, then select menu "Format" -->"Print Ranges" -->"Define".Diagram

     
Q: How can I cancel print range selection?
  A:

Select menu "Format" -->"Print Ranges" -->"Remove". Diagram

     
Q: How to setup header and footer in spreadsheet?
  A:

Select "Format" "Page". In the "Page Style" folder, select "Header" / "Footer". Diagram

     
Q: I would like to use the [Delete] key to delete the content of some cells. But when I do so, a dialog always pops up to ask me to select the "Delete Content". How can I quickly delete the cell content bypassing that dialog?
  A:

Use [Delete] key to delete the selected cells. If you would like to delete only the content of the selected cells, use [Backspace] key. Diagram

     

Impress

Q: Why my inserted video and sound clips not working in my presentation?
  A:

If you would like to use video and sound clips in your presentation, you have to install Quick Time plug-in. You can download the free Quick Time Player plug-in from www.apple.com/quicktime. After you have installed the plug-in, you should be able to use video and sound clips in your NextOffice presentation. Diagram

     
Q: How can I print my presentation in black and white?
  A:

Select "Tool" -->"Options" -->"Presentation" -->"Print" -->"Quality". Click the check box "Black and White".

     

Database

Q: Can we use Database (MySQL) Extension for OpenOffice and other OpenOffice derivatives?
  A:

Yes. But you have to do the necessary configuration manually. In NextOffice, the configuration setup is done automatically during installation.

     
Q: Can more than one NextOffice instance sharing the same MySQL database?
  A:

Yes. What is needed is to enter the correct database server IP address in each machine running NextOffice.

     

NextMail

Q: Why it takes so long to load my Indox mailbox?
  A:

When you delete or move emails from a folder, NextMail only "hide" them (i.e., mark them as ready for permanent deletion), and these hidden emails still remain in the folder. Even emptying the Trash does not permanently delete them. These hidden emails remain in the folder under it is compacted. If you don't compact folders, your mail folders can grow very large and erratic program behavior can occur. So, you are advised to compact folders periodically.

To compact folder, select "File" -> "Compact Folders".

     
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